Owner account

Owner is a Sumsub account type with full permissions, including the ability to manage all users, roles and permissions, as well as access to all features available within the Dashboard.

The first account on your key (for newly registered clients) is automatically assigned Owner access. Additionally, these accounts are granted the following features:

Besides feature purchase, the Owner account can accept the terms applicable to specific services and solutions on behalf of the customer.

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Note

The Owner account access is being gradually rolled out and may not be available on your key. Contact the Sumsub support team so they can review the possibility of enabling Owner access for your account.

Custom CSV Export use

As the Owner, you can use Custom CSV Export to get large volumes of data about applicants who pass identity verification.

To explore Custom CSV Export in detail and view all applicable instructions, see the dedicated page.

Self-purchase of additional services and solutions

The Self-purchase feature allows you to subscribe to additional services directly from the Dashboard through a self-activation flow.

Available solutions for self-purchase include:

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Note

Some actions (including purchasing additional services) require explicit confirmation in the Dashboard interface before they can be completed.

Activate solutions

Follow the steps below to enable new products.

Step 1: Navigate to Solutions page

In the Dashboard, go to the Solution page and find the Access instantly section.

Step 2: Enable service

In the Access instantly section, click Enable next to the service you want to activate.

Step 3: Confirm activation

When a pop-up window appears, select Enable to confirm the activation.

Step 4: Get setup notification

Once the solution is activated, follow the instructions in the notification to set it up.

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Tip

If you have any questions about the Owner account functionality and the applicable processes, contact the Sumsub support team.