Re-OCR documents

Re-OCR allows you to re-run data extraction for an applicant’s identity documents when extraction requirements change.

By default, the system extracts a predefined set of fields configured in the Global settings. If you update these settings by adding new fields for extraction, the changes are not applied automatically to already processed applicants. To extract newly required fields, you need to trigger Re-OCR manually for each applicant. Re-OCR reprocesses existing document images and updates the extracted data based on your current configuration.

🚧

Important

Re-OCR is performed only if the list of fields for extraction has been updated.

You can run Re-OCR in the following ways:

• Via Dashboard — open the applicant profile, use the three-dot menu in the top-right corner and select Re-OCR Documents.
• Via API — trigger Re-OCR using this method.

📘

Note

• To use Re-OCR, you need both View applicant personal data and Manage check results permissions. For more information about user roles and permissions, refer to this article.
• Re-OCR option is available only for identity documents.