You can easily adjust the initial verification level if you want to reset specific steps or apply a different verification level with new step configurations.

Manage verification level

To make changes to the verification level:

1. In the Dashboard, go to the Applicants page and open an applicant profile.
2. Navigate to the Verification tab and, under Summary, click Manage level.
3. To configure resubmission:
   1. Select the Reset checkbox next to the required verification steps.
   2. Click Update current level.
4. To switch the verification level:
   1. From the Level drop-down list, select a new verification level.
   2. Click Change level.

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Important

• Levels cannot be changed when the applicant is being verified.
• You can only reset steps that are included in the current level.