You can easily adjust the initial verification level if you want to reset specific steps or apply a different verification level with new step configurations.

Manage verification level

To make changes to the verification level:

1. In the Dashboard, go to the Applicants page and open an applicant profile.
2. Navigate to the Verification tab and, under Summary, click Manage level.
3. To configure resubmission:
   1. Select the Reset checkbox next to the required verification steps.
   2. Click Update current level.
4. To switch the verification level:
   1. From the Level drop-down list, select a new verification level.
   2. Click Change level.

Once the changes are made, you can send the verification link by email or copy it to share manually. Enter the applicant’s email address and select Send link, or simply copy the link.

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Important

• Levels cannot be changed when the applicant is being verified.
• You can only reset steps that are included in the current level.