Customize supported address documents
Configure PoA verification settings and create PoA presets.
When setting up address verification settings, you can:
- Determine which documents of which countries must be accepted as a proof of identity (PoI).
- Specify conditions upon which documents should be considered expired.
- Select whether to accept ID documents as proof of address documents and use the same documents both as the proof of identity and proof of address.
- Define how to accept PO box addresses.
To configure PoA verification parameters:
- In the Dashboard, open the Proof of Address page.
- Create presets with individual settings for each country or for a group of countries.
Create PoA preset
A preset allows you to create a set of specified document types that you are willing to accept as a proof of address, and establish the minimum validity period for any of them.
To create a new preset:
- In the top-right, click Add new preset.
- Name your preset by clicking the pencil icon next to the default preset name.
- Complete the preset settings that will be applied to all countries by default.
- At the bottom, click Add countries custom settings if you want to configure individual settings for certain countries.
- Select the required countries. Mind that at least one country must be selected to save the preset.
- Complete preset settings for the selected countries.
- Repeat steps 4-6 to add as many country groups and settings as you need.
- Save your changes.
Configure preset settings
The following table explains the settings available for Proof of Address presets.
Setting |
Description |
---|---|
Accept PO Box addresses |
From the drop-down list, select how to accept PO box addresses:
|
Accept a business address |
Enable this checkbox if you want to accept documents with corporate addresses. |
Accept ID documents as proof of address |
Enable this checkbox if you want to accept ID documents as PoA documents. Specify Document validity — how old (in months) ID documents must be from the issue date to be accepted:
|
Accept the same documents in the POI and PoA steps |
Enable this checkbox if you want to accept the same documents uploaded both in the Proof of Identity and Proof of Address verification steps. |
Document validity |
Specify how old (in months) PoA documents must be from the issue date to be accepted. If a document is older than the specified value, it will be rejected. Mind that 1 month is a minimum value that can be set. The Document validity parameter is individually available for each document type. |
Document types |
Enable toggles for document categories that you want to accept as PoA and from the associated drop-down list, select the document types:
|
Add countries custom settings |
Opens an independent section to configure individual Proof of Address preset settings for a single country or a group of countries. |
Set document types
The following table explains the subtypes of document categories that you want to accept as a proof of address.
Attention
Specifying document subtypes is available upon request. Contact our sales team or reach out to your account manager.
Document type |
PoA document subtypes |
---|---|
Government organization |
Documents issued by government organizations:
|
Utility provider |
Documents that are issued by utility companies:
|
Bank |
Documents that are issued by banks:
|
Mobile operator |
Statements and bills for mobile communications (disabled by default). |
Other |
Documents that are not specified in the categories above, for example:
|
Updated 5 months ago