Track verification activity

The presented flow chart describes internal logic of passing a verification level within the Sumsub Dashboard, your applicant’s side, and the messages you receive from the WebSDK. The number of steps and their types may vary depending on the level settings.

Verification begins once the applicant initiates it via customer UI on your website or through the application, then Sumsub initializes the steps, and sends information about the checks to your side.

Some of the steps may have not a linear, but branched structure that means the applicant will be transferred to a certain step, depending on the received results. For example, see the Identity verification or Selfie step.

Once verification is done, you receive a message with the applicant status, and the applicant sees a screen showing results of their verification.