Verification steps
Customize verification steps to match your requirements.
This article lists verification steps that you can use to verify the identity of your applicants. Combine all the steps listed below to build complex verification flows based on your scenario.
Note
You can only add one verification type of the same kind per level. For example, if you already selected the Identity document verification type, you will no longer be able to add this particular type within the same level. However, you can add a 2nd Identity document, Proof of address, Selfie step if needed.
Step |
Description |
---|---|
Applicant data |
The Applicant data step allows you to collect additional information about your applicants during verification in SDKs. To configure the applicant data collection process:
Note:
|
Identity document |
On the Identity document step, you can request an identity document from your applicants. In the Document type drop-down list, add or remove the type of identity confirmation. Available document types:
In the Capture method section, you can select the way applicants provide their documents:
In the Capture mode drop-down list, choose whether applicants can also upload documents manually, or only use live capture. Additionally, the Fallback to file upload setting lets you control whether file upload is always available, only allowed if camera capture fails, or not available at all. Note:
|
Selfie |
The Selfie step requires your applicants to take a photo or video of themselves to prove their actual presence. In the Selfie type drop-down, choose the selfie type that matches your requirements. Available selfie types:
Note: Consider that the Head movement required option for Advanced liveness check is available only in the WebSDK. |
Proof of address (PoA) |
On the Proof of address step, you request address confirmation from your applicants. They can provide it as a document, such as a utility bill, bank statement, lease agreement, and so on, depending on your requirements. Also, there is an option to confirm the address by tracking their GPS location. To configure the address confirmation process:
Note: Mind that by enabling the second Geolocation checkbox, your applicants will not be able to provide their PoA documents as an alternative to geolocation check. This setting is only supported in the WebSDK 2.0. |
Payment methods |
The Payment methods step helps you confirm payment method ownership and prevents fraudulent and suspicious transactions. With the WebSDK 1.0, you can set up a new payment method for:
With the WebSDK 2.0, you can add a step and choose whether to skip the ownership or risk check by selecting the corresponding checkboxes. Keep in mind that you cannot skip both checks. To configure your specific requirements for the payment method type, refer to this article. Note: Consider that the Payment Method step can only be added within the Applicant actions level type.
|
Questionnaire |
Within the Questionnaire step, you can request additional data from your applicants. To configure the questionnaire:
|
Phone verification |
The Phone verification step allows you to confirm the reliability of the applicant's phone number. Applicant receives a one-time code via SMS, enter it for confirmation, and the system determines the risk level based on their number and IP check. This step does not require any settings. For more information, see this article. |
Email verification |
The Email verification step allows you to confirm the reliability of the applicant's email address. Applicant receives a one-time code via email, enter it for confirmation, and the system determines the risk level of their email address and IP check. This step does not require any settings. For more information, see this article. |
Non-doc |
With the Non-doc step, applicants do not need to provide photos of their ID or PoA documents. They just fill in their identity document number or log in to a bank account, and pass the Advanced liveness check. If you add this step to your verification scenario, it will be mandatory for applicants. Select the corresponfing checkbox in case you want to allow them to skip the Non-Doc step. Note: The Non-Doc Verification is only available for documents from a limited number of countries. Check the country availability and learn how to set up the Non-doc step for your verification flow in the Identity Verification and Address Verification articles. |
Video Identification |
Video Identification allows you to conduct a more in-depth applicant verification through a live video call. During the call, your applicants confirm their identity and answer security questions to verify authenticity. To configure the video identification process:
Note: You can enable video identification only in the WebSDK 1.0. |
Manage steps in verification flows
You can manage verification steps in any of the following ways:
- Select Add new step to add a new step to your flow.
- Use the trash bin icon to remove a step or field from the created verification flow.
- Reorder steps or fields by clicking and holding the six dots icon.
Updated 1 day ago