Manage transactions
Perform effective transaction management.
This page describes the functionality of managing transactions.
Approve and reject transactions
You can approve and reject transactions:
- In the Dashboard, go to Case Management and open the Transactions page. You can also navigate to the Transactions and Travel Rule section and open the list of all transactions.
- Find transactions that you want to approve or reject and from the menu on the right, select Approve or Reject.
Alternatively, you can use this API method.
Confirm transactions
You can mark transactions as Confirmed and remove them from the queue.
To confirm transactions:
- In the Dashboard, go to Case Management and open the Transactions page. You can also navigate to the Transactions and Travel Rule section and open the list of all transactions.
- Find transactions that you want to confirm and from the menu on the right, select Confirm.
Alternatively, you can use this API method.
Note
This option is available only for approved and rejected transactions.
Assign transactions to compliance officers
You can assign transactions to compliance officers.
To assign transactions:
- In the Dashboard, go to Case Management and open the Transactions page. You can also navigate to the Transactions and Travel Rule section and open the list of all transactions.
- Find transactions that you want to assign and from the Assignee drop-down list in the transaction table, select the assignee.
Once assigned, the transaction will appear in the Assigned to me queue that belongs to the selected officer.
Suspend transactions
You can suspend transactions until certain applicant information is received, e.g. you are waiting for a cryptocurrency exchange to confirm the counterparty data, the applicant passes the Liveness & Face match check or provides the requested documents.
To suspend transactions:
- In the Dashboard, go to Case Management and open the Transactions page. You can also navigate to the Transactions and Travel Rule section and open the list of all transactions.
- Find transactions that you want to suspend and from the menu on the right, select Awaiting user.
Put transactions on hold
You can put transactions on hold in case you need extra time or assistance to provide the final verdict.
To put transactions on hold:
- In the Dashboard, go to Case Management and open the Transactions page. You can also navigate to the Transactions and Travel Rule section and open the list of all transactions.
- Find transactions that you want to put on hold and from the menu on the right, select Put on hold.
Rescore transactions
You can recalculate transaction risk score based on the additional information or adjusted rules.
To rescore transactions:
- In the Dashboard, go to Case Management and open the Transactions page. You can also navigate to the Transactions and Travel Rule section and open the list of all transactions.
- Find transactions that you want to rescore and from the menu on the right, select Rescore.
Alternatively, you can use this API method.
Delete transactions
You can permanently delete transactions and all related information.
To delete transactions:
- In the Dashboard, go to Case Management and open the Transactions page. You can also navigate to the Transactions and Travel Rule section and open the list of all transactions.
- Find transactions that you want to delete and from the menu on the right, select Delete.
Updated 1 day ago