Questionnaires let you collect additional information about your applicants, particularly those in the realms of businesses, traders, and owners of crypto wallets.

Key benefits

• Tailored Information Collection
  Questionnaires allow you to create customized sets of questions, tailored to the specific requirements of your application process. This ensures that you gather the information that matters most to you and your organization.
• Code-Free Workflow Builder
  Enjoy the flexibility of managing Questionnaires without the need for coding. Our intuitive, code-free workflow builder allows you to seamlessly juggle between different questionnaires and set up dynamic workflows on the go. This empowers you to call specific questionnaires at any moment, adapting to evolving requirements effortlessly.
• Enhanced Compliance
  For industries with stringent compliance requirements, Questionnaires offer a structured approach to gather necessary information, ensuring that you meet regulatory standards. This feature simplifies the compliance process and aids in maintaining a robust and transparent application procedure.

Use cases

You can use questionnaires for the following purposes:

• Collecting Source of Funds (SoF) Data: Gather detailed information about the source of funds for the applicant.
• Collecting Basic KYC Data: Obtain fundamental Know Your Customer (KYC) details for a comprehensive applicant profile.
• Collecting Onboarding KYC/KYB Data: Streamline the onboarding process by collecting necessary KYC/KYB information.
• Determining PEP/HIO Status: Identify if the applicant is a Politically Exposed Person (PEP) or has High-Interest Relationships (HIO).
• Determining Trading Experience: Assess the applicant's level of experience in trading activities.
• Gathering Financial Details (Annual Income/Net Worth): Obtain information about the applicant's financial status, including annual income and net worth.
• Identifying SoF (Source of Funds)/SoW (Source of Wealth) Details (Salary/Real Estate/Investments): Specify the source of funds and wealth, including salary, real estate, and investments.
• Identifying Transaction Amounts: Determine the typical transaction amounts associated with the applicant.
• Defining the Beneficiary when Acting on Someone's Behalf: Collect details about the beneficiary when an applicant is acting on behalf of another entity or individual.
• Gathering SoF (Source of Funds)/SoW (Source of Wealth) Details: Further refine the details related to the source of funds and wealth for a comprehensive understanding.

How it works

Questionnaires are usually filled in by applicants during verification. However, an operator who runs video identification can also complete the questionnaire using the answers provided by the applicant.

A typical flow of working with questionnaires is as follows:

1. You create a questionnaire and extend your verification level with a questionnaire step.
2. Applicants pass verification in WebSDK or MobileSDK and answer your questions. Alternatively, an operator can complete the questionnaire on behalf of the applicant if needed.
3. You review the submitted answers.

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Note

You can also collect files with the help of questionnaires. Mind that Sumsub only stores and does not process the files.