Applicant statuses
Find out about the applicant statuses, learn what they mean and how they may affect the verification process.
During each verification, an applicant receives a status that conveys the current verification state.
To see the current verification state of an applicant profile, in the Dashboard, go to the Applicants page and in the Status column, review the status.
You can also apply the Review status -> Check completed filter to see profiles with the following statuses: Approved, Resubmission requested, and Rejected.
Dashboard status |
API state |
Associated webhook |
Description |
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Documents requested
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Assigned in the following cases:
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Approved
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Applicant has successfully passed all verification checks. |
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Rejected
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Applicant has not passed some verification checks and was rejected with a final rejection label. Such applicants are not allowed to try again. |
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Resubmission requested
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Applicant has not passed some verification checks and was rejected with a temporary rejection label. In this case, the applicant can go through the failed verification steps again. |
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Requires action
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May occur due to the following reasons:
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Pending
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Applicant has provided all the required data and is moved to the verification processing. |
Updated 20 days ago