Applicant statuses

Find out about the applicant statuses, learn what they mean and how they may affect the verification process.

During each verification, an applicant receives a status that conveys the current verification state.

To see the current verification state of an applicant profile, in the Dashboard, go to the Applicants page and in the Status column, review the status.

Status	Description
Documents requested	Applicant has been created and must upload the documents according to the verification steps. When done, they will be automatically sent to verification, and the profile gets the Pending status. Usually, applicants receive this status only in the beginning, once they go to verification. However, in case of reset, applicants may get the Documents requested status again. This status is also displayed when the applicant has not provided some of the documents yet.
Pending	Applicant has provided the necessary data and is being moved to the verification processing.
Processing	Applicant profile is being processed.
Approved	Applicant has successfully passed all verification checks.
Resubmission requested	Applicant has not passed some verification checks and was rejected with a temporary rejection label. The applicant can go through the failed verification steps again.
Rejected	Applicant has not passed some verification checks and was rejected with a final rejection label. Such applicants are not allowed to try again.
Requires action	The Requires action status may occur due to the following reasons: You start a manual check and assign the applicant profile to one of your officers. The applicant profile awaits for your final decision after passing the required checks.

Updated about 1 month ago