Sumsub’s Webhooks is a tool that allows you to automatically receive notifications for various events and changes related to your applicants’ verification process. When creating a webhook, you can customize the updates you want to receive (such as application creation, review, or being placed on hold), as well as other important events or triggers. Notifications are sent via your preferred method:

HTTP address
Slack
Telegram
Email address

All four delivery methods go through the same pipeline: every notification is logged, retried automatically on failure, and can be resent manually, regardless of which method you choose. You can set up your preferred delivery method in the Webhook manager and track and analyze every event using webhook logs.

Webhooks triggered manually in the Webhook manager can be distinguished from real events by the testMode field in the payload.