Review questionnaire answers

Analyze questionnaire results and make a complete profile of your applicants.

As soon as the applicant completes the questionnaire, all of the answers and uploaded files are added to their profile.

There are two ways of how to view the answers, which are described below.

Review answers in the Dashboard

You can open the Applicants page and filter your applicants by the level name to which you assigned the questionnaire. Then select any applicant profile and open the Questionnaire section to see the submitted answers.

Review answers via API

You can get the answers and files via this API method (see the questionnaire section).

Items with the type of fileAttachment contain the imageId value that you can use to fetch the uploaded files.

The following is a response example:

{
  "id": "5e9a35d30a975a656d67d473",
  "createdAt": "2020-04-17 23:03:47",
  "clientId": "yourClientId",
  "inspectionId": "5e9a35d30a975a656d67d474",
  "externalUserId": "random-userId",
  "requiredIdDocs": {
    "docSets": [
      {
        "idDocSetType": "QUESTIONNAIRE",
        "questionnaireDefId": "ExampleQuestionnaire"
      }
    ]
  },
  "review": {
    "elapsedSincePendingMs": 302957,
    "elapsedSinceQueuedMs": 25213,
    "createDate": "2020-04-17 23:05:46+0000",
    "reviewDate": "2020-04-17 23:10:49+0000",
    "startDate": "2020-04-17 23:10:24+0000",
    "reviewResult": {
      "reviewAnswer": "GREEN"
    },
    "reviewStatus": "completed"
  },
  "lang": "en",
  "type": "individual",
  "questionnaires": [
    {
      "id": "ExampleQuestionnaire",
      "sections": {
        "bankDetails": {
          "score": 0,
          "items": {
            "2-1": {
              "value": null,
              "values": null
            },
            "2-2": {
              "value": null,
              "values": null
            },
            "2-3": {
              "value": null,
              "values": null
            },
            "2-4": {
              "value": null,
              "values": null
            },
            "2-5": {
              "value": null,
              "values": null
            },
            "2-6": {
              "value": null,
              "values": null
            },
            "2-7": {
              "value": null,
              "values": null
            },
            "2-8": {
              "value": null,
              "values": null
            }
          }
        },
        "withInstitution": {
          "score": 0.2,
          "items": {
            "3-1": {
              "value": "e-wallet",
              "score": 0.2
            }
          }
        },
        "fileAttachments": {
          "score": 0,
          "items": {
            "firstFile": {
              "value": "2046918100", //Image ID
              "values": null
            },
            "anotherFile": {
              "value": "2046918189", //Image ID
              "values": null
            }
          }
        },
        "accountDetails": {
          "score": 1.4,
          "items": {
            "1-2one": {
              "value": null,
              "values": null
            },
            "1-1": {
              "value": "Legal Name LTD"
            },
            "1-2": {
              "value": "two"
            },
            "1-2two": {
              "value": "sumsub.com"
            },
            "1-4": {
              "value": "no",
              "score": 0.4
            },
            "1-5": {
              "value": "no",
              "score": 1
            },
            "1-email": {
              "value": "[email protected]"
            },
            "1-country": {
              "value": "GBR"
            }
          }
        }
      },
      "score": 1.6
    }
  ]
}