Transactions can be added to a case manually or using transaction monitoring rules.

Once configured, all transactions that trigger the rule are automatically added to a case for further review. For example, you can apply this process to the Multiple transactions with the same amount for the last 1 day rule, allowing your team to thoroughly review matching transactions in Cases.

Add transactions manually

To add a transaction manually, do any of the following:

• Go to Monitoring → Transactions and activity, select the checkbox on the left of the transaction name, and click Add to case.
• Go to Monitoring → Transactions and activity, open any transaction from the list, and click Add to case in the upper-right corner.
• Open an applicant profile and navigate to the Transaction monitoring tab, select a transaction from the Applicant Transactions list, and click Add to case.

Add transactions using rules

To add transactions using rules:

1. In the Dashboard, go to Configurations → Rule hub → Installed rules.
2. Select a rule from the list and click Edit.
3. In the Create case block, select Create with the matched transaction.