In the Dashboard, there are two modes available:

• Sandbox. Test mode where you can test our platform in an isolated manner. Sandbox lets you access most of the Sumsub functionality, so that you can:
  • Set up and test your integration using app tokens, webhooks, and our WebSDK.
  • Train your support team, compliance officers, and operators to perform test checks on test applicants.
  • Explore analytical data.
• Production. Production mode for performing real checks where applicants are approved and declined by the system. While in this mode, you are charged accordingly for each of your checks.

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Note

Billing information is not available in Sandbox mode.

Switch between Sandbox and Production

You can switch between Sandbox and Production mode directly from the Dashboard using the toggle located in the upper-right corner.

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Info

• You can switch between Sandbox and Production if you are trialing or already have full access to production (that is, when you go with a subscription plan or as an enterprise customer).
• Once your trial period is over, your access will be limited to Sandbox only.
• [Applicable only to self-service clients] If you use Sandbox as part of your subscription or if you are trialing Sumsub with the card details attached, you will be automatically moved to Production mode post trial.