Bonus abuse prevention
Prevent players from exploiting bonus offerings of online casinos or gambling sites in a way that gives them an unfair advantage.
Bonus Abuse Prevention solution helps sports betting companies, casinos, poker sites, and so on detect and prevent players’ and partners' fraud.
Identity suspicious gambling behavior patterns which include the following:
- Deposits made to receive the greatest possible bonus amount.
- Deposits made only to receive bonuses (where bonus ratio > 70%).
- Maximum possible bets on high-volatility games.
- Switching to low-volatility games with low bet amounts (facilitating the fulfillment of a wager condition) in case of a huge win.
- Same behavior in different gambling projects (same deposit amount, same bets and games, and so on).
- Playing accumulating games and jackpot games with bonus.
- Delaying bonus rounds.
- Setting up multiple accounts to take advantage of repeated bonuses.
- Arbitrage betting, situations when a player takes advantage of the differences in odds between different sports betting sites, placing bets on all possible outcomes of a game or event in order to guarantee a profit and meet the requirements of a bonus or promotion.
How it works
The process of bonus abuse monitoring includes the following steps:
- Players sign up to a gambling platform, take advantage of bonuses and promotional offers, thereby producing transactions.
- Sumsub performs necessary checks in accordance with the Gambling Bonus Abuse rules.
- Depending on the checks results, each transaction receives a status:
- Normal — transaction is approved.
- Suspicious or Abuser — transaction matched a Gambling Bonus Abuse rule and requires attention.
- You handle monitoring results.
Checks
The following table explains the checks performed when monitoring gambling bonus abuse transactions:
| Check | Description |
|---|---|
| Bonus ratio between 75% and 85% in total of >3 bonuses | Indicates a suspicious player (players that claim close to the maximum bonus amount 75%-85% of the maximum amount). |
| Bonus ratio more than 85% in total of >3 bonuses | Indicates bonus abuse (players that claim close to the maximum bonus amount > 85% of the maximum amount). |
| Bonus ratio between 65% and 75% in total of >3 bonuses | Indicates a possibly suspicious player(a player trying to get as much as possible). |
| Bet amount with bonus = Max possible bet amount (more than 60% bonus bets) | Indicates that players mostly try to play with the maximum possible bet. |
| Bet amount with bonus > Max possible bet amount (more than 25% bonus bets) | Indicates that a player breached the maximum bet requirements. |
| Huge win and then bets with a small amount with the bonus active. | Indicates that a player is trying to fulfill wager requirements. A player has lowered the bet after a huge win (more than x150 bet amount) to make wager requirements (if the player lowers the bet more than x2 times). Player steps: 1. Gets a bonus. 2. Makes bets. 3. Wins more than x150 bet amount. 4. Lowers the bet more than 2 times.The average bet amount before win divided by 2 is more than the next average bet amount after win. |
| The player has unfinished game round | Indicates bonus abuse (delayed game round). Players try to get a bonus round with active bonus funds. After they get this round they close the game and try to get a bonus round in another game. Repeat after all bonus funds are lost. After bonus funds are lost — players go to delayed games and start bonus rounds. All winnings will have no wager requirements because the bonus is lost. |
| Has multiple accounts | Indicates that a player is trying to get bonuses to their multiple accounts (duplicate accounts). |
Enable bonus abuse prevention
To enable gambling monitoring:
- If you have never used Sumsub, visit our website and click Get started to begin your journey or contact our sales department. If you are already a Sumsub customer, contact our customer support.
- In the Dashboard, open the Rules Library, select the Gambling Bonus Abuse bundle, and install the rules. We recommend installing all rules available in the bundle, as it is the quickest and easiest way to cover all of the check steps.
- Open the Rules page and enable the installed rules.
Once you enable the rules, all transactions are going to be monitored by these rules. Each transaction that matches the rule conditions will be taken care of in accordance with the rule configuration.
Create transactions
You can create gambling transactions in the Dashboard using a convenient constructor or with the help of the API methods.
Use Dashboard
To produce a transaction in the Dashboard:
- Go to the Transactions page.
- Click Create transaction manually.
- From the drop-down list, select an applicant on behalf of whom you want to produce the transaction.
- Switch between the simplistic (visual representation) form and JSON payload (digital data).
- When using a simplistic form, from the Use Case drop-down list, select Gambling Bonus Abuse.
- Provide required transaction information.
- Set the custom transaction date by selecting the associated checkbox if necessary.
- Click Create transaction.
Use API
To produce a responsible gambling transaction via API, use this API method and set the type field to Gambling Bonus Abuse as the following example demonstrates:
[
{
"_id": {
"$oid": "6602e98a438eaa311cc19607"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "1d8b4f00-2a6e-4ec4-a686-30cc0034415e",
"txnDate": {
"$date": "2024-03-26T08:48:10.569Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual"
},
"counterparty": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe"
},
"type": "finance",
"info": {
"direction": "in",
"amount": 20,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 20,
"defaultCurrencyCode": "EUR",
"paymentDetails": "Deposit"
}
},
"score": 0,
"review": {
"reviewId": "SiBRP",
"attemptId": "MeKYD",
"attemptCnt": 0,
"elapsedSincePendingMs": 21,
"elapsedSinceQueuedMs": 21,
"createDate": {
"$date": "2024-03-26T15:28:10.634Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.634Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc1960b"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "27460b03-899a-4a19-8bcd-252511593d66",
"txnDate": {
"$date": "2024-03-26T09:18:10.574Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBonusChange",
"gamblingBonusChangeInfo": {
"bonusId": "bonus-UOODCY",
"amount": 20,
"maxBonusAmount": 20,
"maxBetAmount": 10,
"status": "activated"
}
},
"score": 0,
"review": {
"reviewId": "VdWNn",
"attemptId": "dfheN",
"attemptCnt": 0,
"elapsedSincePendingMs": 11,
"elapsedSinceQueuedMs": 11,
"createDate": {
"$date": "2024-03-26T15:28:10.661Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.661Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc1960f"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "890405fc-4230-47cd-8ff1-cd74d91b0e4e",
"txnDate": {
"$date": "2024-03-26T09:30:10.578Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBet",
"gamblingBetInfo": {
"amount": 1,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 1,
"defaultCurrencyCode": "EUR",
"status": "completed",
"resultAmount": 0,
"resultAmountInDefaultCurrency": 0,
"diffAmount": -1,
"resultDiffAmountInDefaultCurrency": -1
}
},
"score": 0,
"review": {
"reviewId": "gORNh",
"attemptId": "LiJyF",
"attemptCnt": 0,
"elapsedSincePendingMs": 9,
"elapsedSinceQueuedMs": 9,
"createDate": {
"$date": "2024-03-26T15:28:10.675Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.675Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc19613"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "c519099e-5c1c-4777-ade5-c51554a08eac",
"txnDate": {
"$date": "2024-03-26T09:31:10.582Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBet",
"gamblingBetInfo": {
"amount": 1,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 1,
"defaultCurrencyCode": "EUR",
"status": "completed",
"resultAmount": 0,
"resultAmountInDefaultCurrency": 0,
"diffAmount": -1,
"resultDiffAmountInDefaultCurrency": -1
}
},
"score": 0,
"review": {
"reviewId": "FlZQy",
"attemptId": "nieUM",
"attemptCnt": 0,
"elapsedSincePendingMs": 9,
"elapsedSinceQueuedMs": 9,
"createDate": {
"$date": "2024-03-26T15:28:10.688Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.688Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc19617"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "a1487b18-bda8-4e03-971b-bf9512eddd54",
"txnDate": {
"$date": "2024-03-26T09:32:10.585Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBet",
"gamblingBetInfo": {
"amount": 1,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 1,
"defaultCurrencyCode": "EUR",
"status": "completed",
"resultAmount": 3,
"resultAmountInDefaultCurrency": 3,
"diffAmount": 2,
"resultDiffAmountInDefaultCurrency": 2
}
},
"score": 0,
"review": {
"reviewId": "tefns",
"attemptId": "vEpao",
"attemptCnt": 0,
"elapsedSincePendingMs": 9,
"elapsedSinceQueuedMs": 9,
"createDate": {
"$date": "2024-03-26T15:28:10.700Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.700Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc1961b"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "e9fe4cb0-62d2-46df-a971-0380a6d76e78",
"txnDate": {
"$date": "2024-03-26T09:33:10.589Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBet",
"gamblingBetInfo": {
"amount": 2,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 2,
"defaultCurrencyCode": "EUR",
"status": "completed",
"resultAmount": 7,
"resultAmountInDefaultCurrency": 7,
"diffAmount": 5,
"resultDiffAmountInDefaultCurrency": 5
}
},
"score": 0,
"review": {
"reviewId": "SsorW",
"attemptId": "BqNjT",
"attemptCnt": 0,
"elapsedSincePendingMs": 9,
"elapsedSinceQueuedMs": 9,
"createDate": {
"$date": "2024-03-26T15:28:10.713Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.713Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc1961f"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "6d43890c-be5b-4aa3-a0a1-f4a89c74e852",
"txnDate": {
"$date": "2024-03-26T09:34:10.593Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBet",
"gamblingBetInfo": {
"amount": 1,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 1,
"defaultCurrencyCode": "EUR",
"status": "completed",
"resultAmount": 0,
"resultAmountInDefaultCurrency": 0,
"diffAmount": -1,
"resultDiffAmountInDefaultCurrency": -1
}
},
"score": 0,
"review": {
"reviewId": "aJYhP",
"attemptId": "oLyzh",
"attemptCnt": 0,
"elapsedSincePendingMs": 8,
"elapsedSinceQueuedMs": 8,
"createDate": {
"$date": "2024-03-26T15:28:10.726Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.726Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc19623"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "b32d6c41-a4d4-458d-9a69-1cf81e1ecf52",
"txnDate": {
"$date": "2024-03-26T09:35:10.596Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBet",
"gamblingBetInfo": {
"amount": 1,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 1,
"defaultCurrencyCode": "EUR",
"status": "completed",
"resultAmount": -1,
"resultAmountInDefaultCurrency": -1,
"diffAmount": -2,
"resultDiffAmountInDefaultCurrency": -2
}
},
"score": 0,
"review": {
"reviewId": "EHHrZ",
"attemptId": "NABhf",
"attemptCnt": 0,
"elapsedSincePendingMs": 8,
"elapsedSinceQueuedMs": 8,
"createDate": {
"$date": "2024-03-26T15:28:10.738Z"
},
"reviewResult": {
"reviewAnswer": "GREEN"
},
"reviewStatus": "completed"
},
"createdAt": {
"$date": "2024-03-26T15:28:10.738Z"
},
"scoringResult": {
"score": 0,
"dryScore": 0,
"action": "score",
"ruleCnt": 0,
"dryRunRuleCnt": 0
}
},
{
"_id": {
"$oid": "6602e98a438eaa311cc19627"
},
"applicantId": {
"$oid": "65f334d789722208f511e2fc"
},
"scope": "events",
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"clientId": "john.doe.local",
"data": {
"txnId": "7d707e37-4b94-4f6f-bcd0-330d7f7f45c2",
"txnDate": {
"$date": "2024-03-26T09:36:10.600Z"
},
"applicant": {
"externalUserId": "selfcopied-1efc71c4-ac48-4b37-aab5-ac5e77daf553",
"fullName": "John Doe",
"type": "individual",
"device": {
"ipInfo": {
"ip": "34.193.207.130",
"countryCode2": "US",
"countryCode3": "USA",
"city": "Ashburn",
"zipCode": "20149",
"lat": 39.0469,
"lon": -77.4903,
"asn": 14618,
"asnOrg": "AMAZON-AES",
"riskyAsn": false
},
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,like Gecko) Chrome/123.0.0.0 Safari/537.36",
"sessionId": "exhzoazkc6lu8j1s3k",
"acceptLang": "en"
}
},
"type": "gamblingBet",
"gamblingBetInfo": {
"amount": 2,
"currencyCode": "EUR",
"currencyType": "fiat",
"amountInDefaultCurrency": 2,
"defaultCurrencyCode": "EUR",
"status": "completed",
"resultAmount": -3,
"resultAmountInDefaultCurrency": -3,
"diffAmount": -5,
"resultDiffAmountInDefaultCurrency": -5
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Handle monitoring results
Once the transaction is checked, it can be found on the Transactions page.
All suspicious transactions that get the Requires action status appear in Queues. Such transactions must be carefully evaluated by your experts and an appropriate action must be taken.
You also receive any of the following webhooks, depending on the transaction status:
Updated about 1 month ago