With Sumsub verification, you have a wide range of actions available when managing profiles of your applicants. Сreate new profiles, approve or reject applicants manually, and adjust their verification status as needed. You can also manage documents within a specific applicant profile — add new files or make inactive those you do not want considered during verification. Additionally, you can assign tags to applicants for better organization, change the verification level for a profile, request a profile recheck at any point, and take many other actions to help you manage applicants your way.

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Note
If a lock icon is displayed in the top-right corner of the applicant profile, it means that editing has been restricted via API from your side — either when creating the applicant or when updating an existing one.
This restriction is fully managed on your side and can be enabled or disabled through the API.

Create and access applicant profiles

Create applicant profile

Create a new applicant in the Dashboard manually or through the Sumsub API and configure profile settings.

Generate WebSDK permalink

Share a direct verification link with your applicants for quick verification.

Manage applicant profile statuses

Approve rejected applicants

Review an applicant profile after Sumsub verification to resolve errors manually and update its status if needed.

Reset applicant profile

Restart the verification process from scratch by resetting the applicant profile for a specific applicant.

Make applicant profile inactive

Deactivate an applicant profile to discard its data and restart verification without duplicates.

Review and verify applicant profiles

View summary report

View a complete overview of an applicant profile, verification checks, and uploaded documents.

Approve and decline applicants manually

Manually update an applicant profile in case the verification decision was incorrect.

Request applicant profile check

Request a new applicant profile check if you believe the verification result is incorrect or if you have uploaded new documents via the API.

Blocklist applicants

Blocklist applicant profiles to protect your services from fraud and repeated verification attempts.

Control applicant profiles documents

Add documents to applicant profile

Add additioinal documents to an applicant profile to provide more context for verification and enhance security measures.

Make applicant documents inactive

Deactivate or archive applicant documents to exclude irrelevant files from the profile’s verification process.

Optimize and organize applicant profiles

Manage verification level

Fine-tune verification flows more effortlessly without making a full reset.

Send email with verification status

Automatically notify your applicants by email every time their verification status changes.

Add applicant tags

Create and assign custom tags to applicant profiles for easier filtering and classification.