Applicant Management Basics

Understand statuses and manage applicant data

PROFILE REVIEW CHECKLIST

💡 Click a module to view highlights, jump to that clip, or open its guide.
Overview & Statuses
Highlights
  • Understand Review Statuses: Know what each status means during applicant verification.
  • Intervention Triggers: Learn when your Compliance team's manual review is required.
Highlights
  • Detailed Profile Overview: Explore key elements inside an applicant profile card.
  • Check Inspection: Learn to evaluate verification check results and applicant data.
Editing Profile & Re-verification
Highlights
  • Status Overrides: Override automated verification statuses when necessary.
  • Manual Approvals: Approve applicants with Resubmission Requested status.
Highlights
  • Onboard Faster: Assist users by uploading missing documents directly into profiles.
  • Manual Submissions: Request immediate re-checks after manual document uploads.
Highlights
  • Reset Verification Steps: Clear specific steps so applicants can try again.
  • Level Redirection: Redirect users to different levels with additional checks.
Tools & Categorization
Highlights
  • Blocklisting: Block repeat offenders and reduce repetitive rejections.
  • Reset Profiles: Reset or inactivate profiles to allow clean re-verification.
Highlights
  • Customer Categorization: Organize profiles using custom applicant Tags.
  • Risk Labels: Attach risk indicators as extra data points for compliance audit.

What’s Next

Learn to solve more complex tasks

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