The case page consolidates all the information required to analyze, escalate, or resolve a case.

To review a case, act as described below.

Step 1. Access and analyze case data

1. Navigate to My cases or All cases and select the case you want to review.
2. Read the case summary provided by Summy AI. This summary compiles initiation context, applicant background, transaction history, and behavioral patterns based on available data to help speed up decision-making.

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   Note

   To display the AI summary, ensure Overview by Summy is enabled when setting up your blueprint.

3. Review the remaining data available on the case page:

   Tab	Description
   Overview	The information about the applicant collected in accordance with the blueprint selected for this case. If the case requires dual control, the tab will also contain the actions performed during case investigation and awaiting your approval.
   AML	The AML screening results (if available).
   Related cases	Links to other cases created for this applicant.
   Financial data	Applicant payment methods.
   Events	Case processing history.
   FIU reports	Reports generated for the case.

Step 2. Make decision

Depending on your findings, you can change the case status or escalate it to another blueprint using the buttons in the upper-right corner of the screen.

If no escalation is needed and you are ready to conclude the review:

1. Click Resolve in the upper-right corner.
2. Select the Resolution stage (False positive or Valid threat).
3. Add a resolution note (optional).
4. Click Resolve to finalize.

Step 3. Update individual transaction statuses

If transactions were attached to the case upon creation, you can update each transaction individually.

1. Select the checkbox to the left of the transaction name.
2. Choose Approve, Reject, or Pending.

Alternatively, you can approve a transaction to validate an automatically assigned status.