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Ongoing AML monitoring

Ensure compliance with AML regulations to mitigate the risk of financial crimes.

Ongoing AML monitoring is a process to catch the updates of customer status and reputation. This keeps information about applicants up-to-date with the changes to sanction lists, watchlists, and adverse media across the globe.

Once AML Screening is carried out, the Ongoing AML monitoring can be enabled in order to update the applicant data as soon as the information is changed in the sources. This lets you get reliable data, reduce manual labor, and protect your business from crime.

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Important

  • Ongoing AML monitoring is available at an additional cost and will work only for the applicants that will be approved after the purchase of the service. If you want to check the applicants that have been approved earlier, you should perform AML Screening again.
  • Changes in regulation settings affect the ongoing AML monitoring search. Once new alerts are applied to an applicant profile, they might be declined according to the updated settings.

How Ongoing AML monitoring works

When enabled, Ongoing AML monitoring applies alerts to applicant profiles of any status, except those having final rejection, once the system receives the information about the changes associated with a particular profile.

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Note

  • Ongoing AML monitoring is automatically disabled within 24 hours of rejection as part of the daily monitoring cycle, provided the applicant remains in the Rejected status. After that, the applicant is excluded from all future monitoring unless a new AML screening is initiated.
  • You can check if ongoing monitoring is enabled by opening the AML screening section in the applicant profile. The on/off status is displayed for each AML check.
  • To ensure AML screening and ongoing monitoring continue after manual approval, applicants must be approved using the Approve button (not Force Approve). This action re-enters the AML node in the verification flow and creates a new screening.
  • In case you do not want to reject applicants outright but still want to hold them for review without disabling monitoring, you can configure a condition in Workflow Builder so that rejected applicants are sent to the Requires action(onHold) status instead of Rejected. This ensures that ongoing AML monitoring remains active while allowing for manual review.

Depending on the applicant status, applied matches may require manual review or no action at all:

Dashboard status

Applicant review
Requires action

Requires manual review of each alert on your side before a final decision can be made on the profile.
Approved

Applicant is moved to Pending, and the match is sent for review. This status does not require any manual action.

  • If the match is resolved as a False Positive, the applicant returns to Approved status, and monitoring continues.
  • If the match is identified as a True Positive or Potential Match, the system rejects the applicant and disables ongoing monitoring within 24 hours.
Rejected

If you want to approve an applicant with Rejected status and keep monitoring active, your next steps depend on whether monitoring has already been disabled.

  • Ongoing AML monitoring is disabled — you can re-initiate AML screening by manually changing the match status and approving the applicant, or by using the Request check button. If the result of the new screening is Rejected again, refer to the scenario below.
  • Ongoing AML monitoring is active — you can change the match status manually and approve the applicant so the system will detect the Approved status and will not disable ongoing monitoring.
Pending
Documents requested
Resubmission requested

Matches are already recorded, but AML screening is triggered only when the applicant reaches the AML check step in the verification flow. These statuses do not require any manual action.

Enable Ongoing AML monitoring

To enable Ongoing AML monitoring:

  1. Contact our support team via the chat in the Dashboard.
  2. Go to the AML Screening settings and find the Enable auto-screening for AML checkbox to make sure that it has been enabled for you.

Once enabled, Ongoing AML monitoring will work within all verification levels except the levels with the custom AML screening settings applied.

Configure Ongoing AML for particular levels

Adjust the Ongoing AML monitoring settings for a particular verification level:

  1. Open a verification level.
  2. Go to the AML Screening tab.
  3. Select the Use custom AML screening settings checkbox.
  4. Scroll down to Choose whether to enable auto-screening for AML and select one of the following options:
    1. Default (as in Global settings) — to consider the global settings configuration for Ongoing AML.
    2. Enabled — Ongoing AML is always enabled, regardless of the global settings configuration.
    3. Disabled — Ongoing AML is always disabled, regardless of the global settings configuration.

Updated about 5 hours ago