Add transactions to case

Transactions can be added to a case manually or using transaction monitoring rules.

To add a transaction manually, do any of the following:

• Navigate to Transactions and Travel Rule, select the checkbox on the left of the transaction name, and click Add to case.
• Navigate to Transactions and Travel Rule, open any transaction from the list, and click Add to case in the upper-right corner.
• Open an applicant profile and navigate to the Transaction monitoring tab, select a transaction from the Applicant Transactions list, and click Add to case.

To add transactions using rules:

1. In the Dashboard, open the Rules page.
2. Select a rule from the list and click Edit.
3. In the Create case block, select the Create with the matched transaction checkbox.

Once configured, all transactions that trigger the rule are automatically added to a case for further review. For example, you can apply this process to the Multiple transactions with the same amount for the last 1 day rule, allowing your team to thoroughly review matching transactions in Cases.