Company Address Verification

Confirm the physical presence of companies to detect fraudulent organizations and fake businesses.

Company Address Verification is a verification solution for getting extra information about companies you onboard: instead of confirming only the company registration details, you can now verify their physical trade address too.

You can add a dedicated address verification step in your Business Verification flow to make sure that a verified company address is real and the business is actually located there or near it.

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Note

The address of the registered office is verified during the Corporate Registry Check.

How Company Address Verification works

Here is an overview of the Company Business Verification flow:

  1. Company onboarding. The applicant initiates verification via the WebSDK and provides all required information and documents, including the company address.

    They can indicate multiple addresses if the company has several physical stores or branches, unless they are registered as separate legal entities.

  2. Address confirmation. If enabled in the verification configuration, each provided address is confirmed by one or both of the following methods:

    1. Automatically checked against Google Maps data to confirm that these addresses exist and match the organization indicated in the applicant profile.
    2. Verified with Proof of Address documents.
  3. Verification results. The verification results are shown in the company applicant profile.

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Note

You can adjust your verification flow so the company address is only collected, not verified. This way, there will be no address confirmation process during verification, and the results in the Dashboard will show a list of addresses without status indicators.

Get started with Company Address Verification

To get started with Company Address Verification:

  1. Create and set up a business verification level as described in the instructions.
  2. Add the Company addresses verification step.
  3. Add the fields your applicant is required to provide during Company Address Verification.
  4. To verify the company address, enable the Address verification toggle and select the required checks:
    1. Automatically verify addresses. Checks the address against Google Maps data: confirms the location exists and that a business with the company's name is listed there.
    2. Request documents for address verification. Confirms the address with Proof of Address documents.
  5. Save the verification level.
  6. Create applicant and initiate verification using one of the following methods:
    1. Use Verification links (no integration required).
    2. Set up the WebSDK integration.
    3. Use the Sumsub REST API integration.
    4. Create a new applicant profile manually via the Dashboard.
  7. Review verification results.
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Tip

Review verification results

To review the Company Address Verification results in the Dashboard:

  1. Go to the Companies page and open the necessary applicant profile.
  2. In the applicant profile, scroll down to the Addresses block.

The way results are displayed depends on the Company addresses step configuration:

  • The Address verification toggle is disabled. The results show the list of company addresses without status indication.
  • The Automatically verify addresses option is enabled. The results show the Maps check column, which has one of the following indicators:
    • Pending (yellow). The check is in progress.
    • Failed (red). The check has been completed, but the company was not found on the map.
    • Passed (green). The check has been completed, and the company has been found at the address.
      You can also expand the Maps check results to see the map view and more detailed information about the address.
  • The Request documents for the address verification option is enabled. The results show the Document column, which displays the status of the provided Proof of Address document:
    • Pending (yellow). The document has been uploaded but not reviewed yet.
    • Rejected (red). The address could not be read, or the document has been rejected manually.
    • Approved (green). The address has been successfully read from the document, or the document has been manually approved.
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Important

If the address could not be verified on the map, the company is flagged with a risk label but not rejected. However, a failed document-based check causes rejection of the entire Company addresses step and the corresponding applicant profile.


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