Workflow Builder
Follow this interactive guide to accelerate KYC verification.
- Select a chapter on the right to start the guide.
- Use the Checklist below to track and apply your learnings.
- Click links to open detailed documentation.
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CHAPTERS
01. Why You Need Workflows
How do workflows help your business?
- Eliminate dev bottlenecks: Drag, drop, and deploy flows in minutes.
- Mitigate fraud risks dynamically: route users through tailored verification steps.
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02. Workflow Scenario
The Real-Life Case Study
- Calculating Risk Weights: Automatically score key user details.
- Smart Routing: Auto-approve low-risk users and send high-risk flags to manual review.
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03. Workflow Builder: Types & Components
Understand components
- Workflow Types: Active, Test, and Example.
- Building Blocks: Level, Action, Review, and Condition nodes.
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04. Entry Node: Verification Level
Start building!
- Entry Node Config: Define the starting level to automatically capture incoming applicants.
- Workflow Goal: Using submission data, like questionnaires, to evaluate risk.
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05. Building: Condition Node
Set up routing conditions
- Variable Selection: Use auto-complete to browse and select Conditional Node Variables.
- Risk Rules: Set specific criteria based on data collected within the level.
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06. Building: Action Node
Aaaand... Action!
- Action Node: Trigger post-condition actions.
- Node Options: Choose between assigning tags or opening a case.
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07. Building: Branching Conditions
Branching Structures
- Multi-Branch Logic: Handle varied risk scenarios within a single workflow.
- Targeted Outcomes: Automate different actions, from EDD to manual review, per branch.
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08. Building: Review Node
Review Node options
- Manual Review: Route borderline or high-risk applicants to compliance teams for human inspection.
- Automatic Rejection: Instantly block extra high-risk profiles by routing them straight to Final Reject.
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09. Building: Final Nodes
Finalize your setup
- Granular Scaling: Build as many branches as needed, even dedicating specific paths per country.
- Paths for every user: Ensure your conditions cover all possible options.
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10. Validating: Understanding Logic
Ensure your workflow is set up correctly
- Strategic Order: Position conditions carefully to ensure critical checks aren't accidentally skipped.
- Peer Reviews: Have a colleague verify the flow to ensure your logic is clear and accurate.
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11. Validating: Testing & User's POV
Simulation Runs
- Test your workflow: Click the "Run Flow" button to test the logic.
- Follow you User's path: Use template documents to fix mismatches before going live.
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12. Workflow Outcome In User Profile
Workflow In User's Profile
- Verify the backend": Locate the workflow on the Applicant Page.
- Workflow Runs tab: Trace the applicant's route through your automation logic.
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13. Making Decisions Based On Outcome
Workflows vs. Default Verification Results
- Your Logic Wins: Build workflows to run regardless of an applicant's initial verification outcome.
- Overriding Statuses: Your users - your decisions.
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14. Setting Your Workflow LIVE
Production Deployments
- Launch with Confidence: Build and perfect your logic in Test mode without affecting real users.
- Instant Go-Live: Simply copy your verified test setup to active and automate every new applicant.
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