Add applicant action questionnaire

Table of contents

Overview

Use this method to add a questionnaire completed by the applicant to a specific applicant action.

Each subsequent request with questionnaire answers will overwrite the existing responses for that applicant. This enables you to update the questionnaire answers by repeatedly calling this method.

Add images to questionnaires

This method allows you to attach images to a questionnaire. To proceed, follow these steps:

  1. Create an applicant action using a level that includes a questionnaire. It is not required to submit questionnaire answers during this step.
  2. Upload image(s) to the applicant action.
  3. Use the method described on this page to link the previously uploaded image(s) to the questionnaire within the applicant action.

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Attention

  • Questionnaire data must be submitted as raw JSON in the request body.
  • Ensure that the JSON structure and questionnaire arguments comply with the required format as described here.
  • Always provide a valid questionnaire id that exists under your client key.

Request example

The following is a request example with possible answers to questions. For possible questionnaire attributes, refer to the tables below.

curl -X POST \
     'https://api.sumsub.com/resources/applicantActions/6851645d0fa781263c788676/questionnaires' \
     -d '{
           "id":"testQuestionnaire",
           "sections":{
              "section1Id":{
                 "items":{
                    "dateId":{
                       "value":"2024-10-10"
                    },
                    "phoneNumberId":{
                       "value":"+447400123456"
                    },
                    "shortAnswerWithFormat":{
                       "value":"[email protected]"
                    },
                    "countryId":{
                       "value":"GBR"
                    },
                    "multiplecountryIds":{
                        "values":[
                            "PRT",
                            "ESP"
                        ]
                    },
                    "shortAnswerId":{
                       "value":"John Doe"
                    }
                 }
              },
              "section2Id":{
                 "items":{
                    "dropdownId":{
                       "value":"drop_option1Id"
                    },
                    "paragraphId":{
                       "value":"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud "
                    },
                    "dateAndTimeId":{
                       "value":"2024-10-15T16:07"
                    },
                    "checkboxesId":{
                       "values":[
                          "check_option2Id"
                       ]
                    },
                    "multichoiceId":{
                       "value":"radio_option1Id"
                    }
                 }
              },
              "section3Id":{
                 "items":{
                    "consentId":{
                       "value":"true"
                    },
                    "fileUploadId":{
                       "value":"381914678"
                    },
                    "multiFileUploadId":{
                       "values":[
                          "1164252192",
                          "1041427802"
                       ]
                    }
                 }
              }
           }
        }'

Examples of different item types

Below, you can find the examples of different item types (question types) that can be submitted within a questionnaire structure in the request.

To understand the difference between the answer types, refer to this page.

Text types

// Example of the questionnaire with the `short answer` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "shortAnswerWithFormat":{
               "value":"[email protected]"
            },
            "shortAnswerId":{
               "value":"John Doe"
            }
         }
      }
   }
}
// Example of the questionnaire with the `paragraph` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "paragraphId":{
               "value":"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis"
            }
         }
      }
   }
}

Variant types

// Example of the questionnaire with the `checkboxes` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "checkboxesId":{
               "values":[
                  "check_option2Id"
               ]
            }
         }
      }
   }
}
// Example of the questionnaire with the `multi-choice` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "multichoiceId":{
               "value":"radio_option1Id"
            }
         }
      }
   }
}
// Example of the questionnaire with the `dropdown` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "dropdownId":{
               "value":"drop_option1Id"
            }
         }
      }
   }
}

Phone type

// Example of the questionnaire with the `phone` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "phoneNumberId":{
               "value":"+447400123456"
            }
         }
      }
   }
}

Country select types

// Example of the questionnaire with the `country` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "countryId":{
               "value":"GBR"
            }
         }
      }
   }
}
// Example of the questionnaire with the `multiple countries` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "multipleCitizenshipCountryIds":{
                "values":[
                    "PRT",
                    "ESP"
                ]
            }
         }
      }
   }
}

Date types

// Example of the questionnaire with the `date` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "dateId":{
               "value":"2024-10-10"
            }
         }
      }
   }
}
// Example of the questionnaire with the `date-time` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "dateAndTimeId":{
               "value":"2024-10-15T16:07"
            }
         }
      }
   }
}

File upload types

// Example of the questionnaire with the `file upload` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "fileUploadId":{
               "value":"381914678"
            }
         }
      }
   }
}
// Example of the questionnaire with the `multi file upload` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "multiFileUploadId":{
               "values":[
                  "1164252192",
                  "1041427802"
               ]
            }
         }
      }
   }
}

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Note

The items of upload types contain the imageId values that you can use to fetch the uploaded files.

Consent (Agreement) type

// Example of the questionnaire with the `consent` item type.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "consentId":{
               "value":"true"
            }
         }
      }
   }
}

Optional question without answer

If the question is optional, you can ignore this field or pass it without any value.

For example, in the case below, the dateId value is not specified and the phoneNumberId field is not provided.

{
   "id":"testQuestionnaire",
   "sections":{
      "section1":{
         "items":{
            "dateId":{},
            "countryId":{
               "value":"GBR"
            },
            "shortAnswerId":{
               "value":"John Doe"
            }
         }
      }
   }
}

Questionnaire arguments

The following are the root-level arguments required for each questionnaire:

FieldValue typeDescription
idStringAttribute value: unique identifier of the questionnaire. You assign this ID to the questionnaire when creating it.
sectionsObjectIncludes the objects each of those is a separate group of questions added to the questionnaire.

A section object has an ID representing the section given when the questionnaire was created. Each section consists of items (single questions), and has its own score based on the score of the items included.

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Note

Each questionnaire ID attribute should be unique. If you intend to change the questionnaire structure, IDs should not be reused.

sections element fields

The following table describes the sections attributes.

FieldValue typeDescription
idObjectAttribute key: unique section identifier. Attribute value contains an items object.
itemsObjectAttribute value includes the objects each of those stands for a single question added to the questionnaire, and has an ID—item identifier—representing this question.

items element fields

The items object contains internal objects where each object stands for a single question added to the questionnaire, and has the attributes described in the table below.

FieldValue typeDescriptionSupported values
idObjectAttribute key: unique item identification number. Attribute value includes either a value or values attribute.Any unique item identifier.
valueStringContains the value that represents an answer to a question.Any string value.
valuesArray of stringsContains the values that represent multiple answers to a question (e.g. for checkboxes).Any string values.

📘

Notes

To associate previously uploaded image(s) with a questionnaire:

Response explained

The response is a JSON file that includes the applicant action, questionnaire and attached images structure. For more details and descriptions of the questionnaire element fields, refer to this page.

Response examples

If the request is successfully sent and processed, you will get a response like the one below.

{
   "id":"6851645d0fa781263c788676",
   "createdAt":"2025-06-17 12:49:33",
   "clientId":"yourId",
   "externalActionId":"yourActionId",
   "applicantId":"683448fbbcd8b9ba6ca51f24",
   "type":"paymentMethod",
   "review":{
      "reviewId":"pjjDF",
      "attemptId":"ZPMWb",
      "attemptCnt":0,
      "levelName":"test_level",
      "levelAutoCheckMode":"standard",
      "createDate":"2025-06-17 12:49:33+0000",
      "reviewStatus":"init"
   },
   "requiredIdDocs":{
      "docSets":[
         {
            "idDocSetType":"QUESTIONNAIRE",
            "questionnaireDefId":"testfileupload"
         }
      ]
   },
   "questionnaires":[
      {
         "id":"testQuestionnaire",
         "sections":{
            "section1Id":{
               "items":{
                  "dateId":{
                     "value":"2024-10-10"
                  },
                  "phoneNumberId":{
                     "value":"+447400123456"
                  },
                  "shortAnswerWithFormat":{
                     "value":"[email protected]"
                  },
                  "countryId":{
                     "value":"GBR"
                  },
                  "multipleCountryIds":{
                     "values":[
                        "PRT",
                        "ESP"
                     ]
                  },
                  "shortAnswerId":{
                     "value":"John Doe"
                  }
               }
            },
            "section2Id":{
               "items":{
                  "dropdownId":{
                     "value":"drop_option1Id"
                  },
                  "paragraphId":{
                     "value":"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud "
                  },
                  "dateAndTimeId":{
                     "value":"2024-10-15T16:07"
                  },
                  "checkboxesId":{
                     "values":[
                        "check_option2Id"
                     ]
                  },
                  "multichoiceId":{
                     "value":"radio_option1Id"
                  }
               }
            },
            "section3Id":{
               "items":{
                  "consentId":{
                     "value":"true"
                  },
                  "fileUploadId":{
                     "value":"381914678"
                  },
                  "multiFileUploadId":{
                     "values":[
                        "1164252192",
                        "1041427802"
                     ]
                  }
               }
            }
         }
      }
   ],
   "images":[
      {
         "id":"66bb6c71546bfc57cffe92a8",
         "addedDate":"2024-08-13 14:23:45",
         "creatorClientId":"yourId",
         "imageHash":"64d2f3aa8da8a98fffaf751a9c323981474f6375",
         "imageFileName":"image-name.png",
         "resizedImageId":603758274,
         "mimeType":"png",
         "sigHash":"3809bc3c-831d-4be3-8cee-1684553beffe",
         "imageId":381914678,
         "fileSize":1362,
         "actualResolution":{
            "width":192,
            "height":192
         },
         "answer":"GREEN",
         "idDocDef":{
            "country":"GBR",
            "idDocType":"PAYMENT_SOURCE"
         },
         "reviewResult":{
            
         },
         "attemptId":"teinm"
      },
      {
         "id":"77bb6c71546bfc57cffe92a8",
         "addedDate":"2024-08-13 14:25:45",
         "creatorClientId":"yourId",
         "imageHash":"55d2f3aa8da8a98fffaf751a9c323981474f6344",
         "imageFileName":"image-name2.png",
         "resizedImageId":222758274,
         "mimeType":"png",
         "sigHash":"4569bc3c-831d-4be3-8cee-1684553beffe",
         "imageId":1164252192,
         "fileSize":1362,
         "actualResolution":{
            "width":192,
            "height":192
         },
         "answer":"GREEN",
         "idDocDef":{
            "country":"GBR",
            "idDocType":"PAYMENT_SOURCE"
         },
         "reviewResult":{
            
         },
         "attemptId":"teinm"
      },
      {
         "id":"88bb6c71546bfc57cffe92a8",
         "addedDate":"2024-08-13 14:26:45",
         "creatorClientId":"yourId",
         "imageHash":"66d2f3aa8da8a98fffaf751a9c323981474f6366",
         "imageFileName":"image-name3.png",
         "resizedImageId":2021427802,
         "mimeType":"png",
         "sigHash":"2349bc3c-831d-4be3-8cee-1684553beffe",
         "imageId":381914678,
         "fileSize":1362,
         "actualResolution":{
            "width":192,
            "height":192
         },
         "answer":"GREEN",
         "idDocDef":{
            "country":"GBR",
            "idDocType":"PAYMENT_SOURCE"
         },
         "reviewResult":{
            
         },
         "attemptId":"teinm"
      }
   ]
}

If the request fails, you will receive an HTTP response containing an error code along with a message explaining the error. For example:

{
  "description": "Malformed data provided in the request",
  "code": 400,
  "correlationId": "6830d5fa604f8bd422c9aad2affa371c"
}
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