February, 2026

User verification

OCR support for Philippines digital documents

You can now accept digital versions of the following document types for the Philippines:

• ID Card
• Driver License

To enable digital versions:

1. Go to Integrations → Global settings → User verification → Supported ID Documents → Fields management.
2. Check the Accept digital documents box.

Multiple TINs collection for CARF regulation

Under the 2026 CARF regulations, all crypto-asset service providers must collect a set of personal data from their clients through a self-assessment process. This data set includes the requirement to collect all tax identification numbers (TINs) associated with the applicant’s countries of tax residency.

With Sumsub, you can be fully compliant with the CARF regulations by collecting multiple TINs and validating their formats. To enable this, include the Applicant data step in your verification process and configure the required fields accordingly.

Dashboard

2FA for accessing sensitive data

To enhance security and reduce the risk of data theft (e.g., from a malware-infected laptop), we’re introducing a feature that requires Dashboard users to complete 2FA when accessing potentially sensitive endpoints.

Reset button for verification steps

We have added the Reset step button for both the verification levels and the Identity document module. This button can be found in the sidebar of the applicant page and within the Identity document module, respectively.

Handle verification in the Dashboard ->

SDK

WebSDK: ID subtypes display settings

You can now hide or display identity document subtypes in the WebSDK UI, as well as customize their names. More detailed instructions can be found in the dedicated article.

This setting is available for the following countries:

• India
• Philippines
• Myanmar
• South Africa
• Brazil
• Mexico
• Pakistan
• Argentina
• Republic of Korea
• Ukraine

WebSDK: hints for unsupported documents

Our WebSDK has become even more user-friendly! We now display hints explaining why certain documents may be unsuitable for specific jurisdictions.

Business verification

Applicant actions for companies

The most common applicant actions are now available for use in Business verification:

• Questionnaire
• Phone verification
• Email verification
• Payment methods: Open banking, Bank account statement

Automatic AML checks on associated parties

If you want to run AML checks on the imported associated parties without sending links to individuals, you can now trigger an AML-only level for company beneficiaries created or pre-filled in the WebSDK automatically.

Automatic legal address parsing

The legal address parsing now works automatically, without the need to press a button.

Travel Rule

New country rule bundle – Travel Rule: Australia

We have added a Travel Rule bundle to support upcoming crypto regulation in Australia – Travel Rule: Australia.

Travel Rule applicability settings

We have introduced new Travel Rule applicability controls that allow you to define when the Travel Rule workflow should be applied and when it should be intentionally skipped.

New settings are accompanied by a new notApplicable Travel Rule status.

User Verification

SEPBLAC aligned Real-time Identification Recording

Sumsub has launched a service to comply with SEPBLAC – the local Spanish regulation that requires the following:

• IDV and liveness
• Recording of the process
• Mandatory human check of the video before the applicant is approved

Our Real-time Identification Recording solution enables video recording of the verification process to meet these regulations.

Payment Method Check Advanced as Applicant Level step

We have added support for a payment method verification at the applicant level for both KYC and KYB. You can add it as a step in the applicant level or as an action.

Self purchase services update

4 more self purchase services are now available to self-service clients:

• AllDocs
• Additional ID fields extraction
• NFC verification
• PoA type detection

AllDocs auto-templates

AllDocs supports building your own templates from the uploaded images and allows you to skip the manual fields setup. Upload 2 or 3 examples of the same document, and the system will build the template for you.

SDK

MobileSDK update

We have released the new MobileSDK version 1.41 with updates for both iOS and Android platforms.

Changelog:

• iOS
• Android

Main changes include:

• Revamped POA step to align with WebSDK flow.
• Added support for per-level translations in workflows.

Case Management

Case and notes creation via API

From now on, you can create cases and case notes in Case Management 2.0 via the following API methods:

• Create case
• Add case note

AML Screening

Support delegation for ongoing AML hits only

We have added support for distinguishing ongoing watchlist updates from initial screenings to enable more precise delegation. Workflows can now delegate specifically ongoing matches (true positive/potential match) without affecting initial screenings.

Questionnaire

Create question options from CSV file

You can now create answer options by uploading a CSV file instead of adding them manually. It is also possible to upload options together with translations into multiple languages.

Note that options uploaded from a file will fully overwrite any existing options previously added to the question.

SDK

MobileSDK update

1.41.1 version has been released. Changelog:

• iOS
• Android

Dashboard

Summy AI launch

Our Summy AI Copilot is now live and ready to make your work in the Dashboard easier. What is it capable of:

• Answering questions related to verification and Sumsub certifications
• Generating regulatory reports and charts for analytics
• Assisting with integration and SDK settings

Japanese language

Sumsub Dashboard now speaks Japanese!

To switch to Japanese:

1. Go to Profile settings and navigate to the Dashboard language setting.
2. Select 日本語 from the list.

Handle verification in the Dashboard ->

User Verification

Fraud segmentation notes

Fraud segmentation notes have been rolled out to make the reasons for fraud-related rejections more transparent and informative.

How it works

When fraud is detected during verification, our system will now:

• Identify the specific fraud category
• Indicate which image the issue was found on
• Automatically create a public Note on the applicant page with a detailed explanation

Important:

• Notes are visible to Admin roles and internal Sumsub roles (with permission manageApplicantNotes)
• Notes are not available for Self-service accounts
• Notes can be retrieved via API

Skip face match for Action with Liveness

We have added a new setting to provide more flexibility for additional identity verification: Skip face match feature.

How it works

This setting allows you to verify that a person is real and physically present (Liveness) without comparing their image against the original applicant’s profile. The Liveness check is performed first, and the results are used to identify the applicant.

Where to use it

• Level Type: Action
• Step: Selfie (Liveness)

Fraud prevention

Device Intelligence: Fraud Networks

When you capture device data, we now use it to automatically build Fraud Networks in real time.

These networks can also be enhanced with Behavior Monitoring data. This means we analyze not only the device used during registration or verification, but also subsequent user activity.

Device Intelligence: Device models

We now display device models for all Android devices, across both web and native mobile.

User Verification

Kazakhstan and Saudi Arabia digital documents

The list of countries supporting digital documents has been expanded to include Kazakhstan and Saudi Arabia.

You can now enable digital versions for the following document types:

• Kazakhstan:
• Passport
• ID Card
• Driver License
• Saudi Arabia:
• Passport
• ID Card
• Residence permit

Automatic reconnection

From now on, if an operator refreshes the page after joining a Video Ident call, the call will reopen automatically and the session restores seamlessly.

Business Verification

Copy applicant (Company)

We have relaunched our Reusable KYB service as a Copy applicant (Company). It allows copying company data, beneficiaries with applicant records (if Reusable KYC is enabled), and results of the checks.

Duplicate applicant data across Sumsub clients

Global settings for companies status synchronization

We have enabled additional global settings for status management.

Clients can adjust:

• Whether they want to sync the company status with the associated Parties or not. It allows the company to stay in the Awaiting user status until all the associated parties pass their flows.
• Reject the company if any associated party is rejected. Wait for all the parties to be verified before rejection.
• Account for additional roles, above the level settings.

Enable status synchronization settings ->

Travel Rule

Microtransactions (Satoshi test)

We now support Microtransactions verification as an unhosted wallet verification method (Satoshi test). This method allows users to verify ownership of an unhosted wallet by sending a predefined micro-amount of crypto to a designated address.

Note that refund is automated after successful verification and the network fee is deducted from the refunded amount.

Learn more about microtransactions verification method ->