March, 2026
In March 2026, we made our product more customizable and expanded its global coverage. Sumsub Database Validation now offers more solutions, and User Verification can be adjusted at a new level with the introduction of Cross-Check Rules. Additionally, the Dashboard’s UI has become more flexible and transparent.
See the list of March releases for details, and stay tuned for future updates.
March 2 -> March 6
Database Validation
Thailand DOPA Verification
New database validation service for Thailand has been delivered!
Thailand DOPA Verification will help you verify applicants by leveraging the Department of Provincial Administration (DOPA) source in Thailand.
The Sumsub’s dedicated database solution for Thailand ensures that personal information on the National ID Card (บัตรประจำตัวประชาชนไทย -Bat Pracham Tua Pracha Chon Thai) match the dedicated source.
How it works:
- Applicant submits an identity document, and the validity of details on the document with the data available as per DOPA records.
- Our system ensures the document belongs to the applicant undergoing onboarding and confirms that their personal information (such as name, date of birth, document number, laser id) matches records within DOPA.
SDK
MobileSDK update
Version 1.41.1 of the Flutter MobileSDK has been released.
Get started with WebSDK integration ->Dashboard
Country filter →ID document country
The Country filter has been renamed to ID document country to provide greater clarity in search.
The results returned by this filter will remain the same.
Dashboard: 2FA onboarding
We have released 2FA onboarding via Passkey for Dashboard login.
How it works:
When you log in to the Dashboard, you will see a pop-up suggesting that you enable Passkey authentication. This allows you to log in next time using biometric methods such as fingerprint, QR code, or Face ID via a connected phone.
Available Passkey options depend on the browser, its version, and the device model.
Applicant page: Webhook list
Dashboard users who have a permission to view the Webhook logs list (Manage company settings) can now see a new tab on the Applicant page within the Events block.
This tab shows all webhooks sent for a specific applicant and has the same functionality as the main table, so long searches are no longer required.
Manage your Sumsub account in the Dashboard ->User Verification
Cross Check Rules release
We have launched our brand-new feature, Cross Check Rules, for customizing the cross-validation process. Now you have more flexibility and control over verification.
How it works:
- All cross-check settings are now available on a single page.
- This page stores cross-check configuration presets that can be applied to different verification levels.
- Within each preset, you can edit every step of the cross-check or create a new one from scratch.
Reusable KYC: Applicant data & Email/phone confirmation support
Reusable KYC now supports more steps for data reuse.
What's new:
- Applicant data can be reused in Reusable KYC (API/SDK).
- If the donor applicant has provided Applicant data and the recipient level requires the same fields, the data will be copied and reused.
- In API, this happens automatically in the backend. In SDK, the fields will be prefilled so the applicant can review and update the information if needed.
- Email/phone confirmation steps can be reused in Reusable KYC (API/SDK).
- If the donor applicant has completed Email or Phone confirmation steps and the recipient level requires the same checks, the email/phone verification will be copied and reused.
- There will be no extra charge for the email/phone check on the recipient side.
Technical documentation:
- SDK: Reuse of applicant data
- SDK: Reuse of email and phone confirmation steps
- API: Reuse of applicant data
- API: Reuse of email and phone confirmation steps
Self-Service
Custom CSV Export launch
From now on, Self-service users can perform Custom CSV exports.
What's new:
- Owners of keys have been granted both permissions for exporting all data (sensitive and non-sensitive). Owners can now provide the sensitive export permission to other members at their discretion.
- All members who previously had permission for the standard export (Download bulk applicant report) have been granted the Custom CSV Export permission for lower-sensitivity data: Custom CSV export (Lower sensitive data). These users can perform limited exports.
Transaction Monitoring
Exact Match in Transaction Monitoring for AML Screening (ComplyAdvantage)
We have added the Exact Match option to the Fuzziness settings for AML Screening within Transaction Monitoring.
Get started with AML screening ->March 9 -> March 13
Dashboard
New filter capabilities
The Tags filter on the Applicants page (for both Individuals and Companies) now allows selecting tags using OR or AND operators.
New data fields
We have added 2 new fields in Applicant data step:
- Parent name 1
- Parent name 2
You can add these fields when configuring verification level.
Language update
The Dashboard interface is now available in French.
To switch the language, open your profile settings and in the Dashboard language select Français.
User Verification
Auto-accept previously completed questionnaire
Previously, when an applicant moved to another level, the questionnaire could appear again in the WebSDK steps, allowing the applicant to review and change their answers. With the Auto-accept previously completed questionnaire setting enabled, the questionnaire step is automatically accepted if the applicant has already completed the same questionnaire earlier.
In this case, the questionnaire step is not displayed in the WebSDK, and the applicant cannot modify their previous answers.
March 16 -> March 20
Transaction Monitoring
TM Rule Builder: new UI, SumScript & AI generation
We are introducing a major release featuring a complete redesign of rule creation, access to SumScript (previously known as El Syntax), and AI-assisted condition generation.
What’s changed:
- Rule creation and page editing. We redesigned the page to focus on what matters most — conditions and fast rule creation. The updated page now includes:
- Cleaner layout
- Faster editing flow
- User friendly navigation
- Rule tuning and experiment tools
- SumScript availability. You can now write rule conditions using SumScript, our internal expression language. This provides:
- Faster execution and enhanced precision
- More flexibility for complex logic
- Modification of pre-built rules
- AI-assisted condition generation. Describe a condition in plain English and the system will convert it into SumScript automatically.
Business Verification
Company tax check: US Business Entity EIN Verification
A new verification source has been added to verify EINs for US companies. It has been implemented as a separate type of checks — Company tax check, which runs alongside the corporate registry check and has its own output.
How it works:
We use a provider with direct access to the IRS to keep the tax information up-to-date. The output indicates one of the following states:
- Provided TIN matches the company name
- Provided TIN doesn't match the company name
- Provided TIN is incorrect
Documentation:
Explore Business Verification ->User Verification
Geo as PoA update: coordinates
You can now receive information about an applicant’s coordinates via both API and the Dashboard. To get this data:
- Use the Get applicant data API method
- Navigate to the Personal info block (Address) in the required applicant profile.
Dashboard
New Self Purchase products: Fraud Networks and Payment Method Check
A few more services have been enabled for Self Purchase — Fraud Networks and Payment Method Check. Go to the Products page of the Dashboard to get a new solution for your verification.
New permission: View video ident media recordings
We have introduced a new permission to manage user access — View video ident media recordings. When it is disabled, users will no longer be able to view interview recordings, and links to these recordings will be hidden in the interface.
Configure user roles in the Dashboard ->March 23 -> March 27
Dashboard
New user permission
We have introduced a new permission that allows users to view fraud networks.
To see the full list of permissions, refer to this article this article.
Tag and Reject label filters
Tag and Reject label are now two separate filters on the Applicants pages (for both KYC and KYB), as well as on the Actions page.
Show Questionnaire Name in SDK Steps List
You can now display questionnaire names directly in the SDK steps list screen for applicants.
If you enable the Show questionnaire name to applicant in SDK steps list setting when creating a questionnaire:
- Applicants will see the questionnaire name in the SDK steps list instead of the default label (Complete questionnaire).
- If you add translations for the questionnaire, applicants see the localized title (based on their language).
- If no matching translation is found, the SDK custom translations or default label is shown in the steps list.
Travel Rule
Unhosted wallet verification updates
The microtransactions verification method is now available in Sandbox. This allows you to safely test the full verification flow before going live.
We have also added new supported networks. The microtransactions verification method is now available on:
- Bitcoin (BTC)
- XRP
- HBAR
- Ethereum (ETH)
- Base
- Arbitrum
- POL (ex-Matic)
- Binance Smart Chain
- Tron
- Sonic (ex-Fantom)
- Optimism
- Avalanche
March 30 -> April 3
SDK
MobileSDK update
Version 1.42 has been released:
Complete shutdown of WebSDK1
Starting April 1, WebSDK1 will be completely deprecated and will no longer be operational.
Impact on applicants:
If you do not migrate active levels to WebSDK2 by this date, your applicants will be blocked from proceeding. When attempting to start a verification, applicants will see a screen stating that the process cannot continue and that they must contact the company for assistance.
Dynamic contact info on the blocking screen:
To guide applicants, the blocking screen will automatically display your contact details based on the following logic:
- Primary: the support email, if provided in Global settings → General → Applicant settings.
- Fallback:If no support email is specified, it will display the Company name, fetched from either the Customization or Business info sections.
Customization: gradient color in WebSDK
Our Dashboard now features new customization settings that allow you to unlock your creativity and set gradient colors for the WebSDK interface. This appearance can be applied to:
- Page background
- Widget background
- Primary button
- Secondary button
The supported gradient types:
- Linear
- Radial
Self-Service
Charging order change
Starting April 1, we are changing the charging order for Self-service customers. The logic will be as follows:
We will first check if you have unpaid invoices for the previous month and charge them. Only after a successful payment will we proceed with charging the prepayment for the next month.
Use the Sumsub Self-service automated solution ->User Verification
Custom CSV export: automatic access for keys with an Owner
All client keys that have at least one member assigned the Owner role automatically receive access to Custom CSV Export. Whenever an Owner account is added to a key, Custom CSV Export access will be enabled automatically.
The Owner will have all required permissions and will be able to grant access to other members as needed.
UI cleanup for View applicant's personal data permission
Devices are now classified as PII (Personally Identifiable Information), so certain UI elements have been adjusted to prevent unauthorized access and improve the user experience.
What’s changed:
- The Device block has been removed from the Overview tab
- Device сheck on the Verification tab no longer links to devices
- The Device tab has been removed from the Applicant page
- The Transactions tab no longer shows device information
Platform determination update: consent acceptance included
As an important part of the applicant lifecycle, consent acceptance is now included in the list of platform-defining events.
Example:
If an applicant is created via API, then enters the SDK and accepts consent (without uploading any documents), the applicant will be counted as an SDK applicant.
Explore User Verification ->Dashboard
Video tutorials in Summy AI Copilot
Whenever you enter a request for Summy, it can now provide video tutorials on how to set up various verification solutions. It can even include timestamps for the relevant parts of the video so you can find the required information faster.
New language: Serbian (Latin)
Zdravo, the Sumsub Dashboard now speaks Serbian!
To switch to Serbian:
- Go to Profile settings and navigate to the Dashboard language setting.
- Select Srpski from the list.
Minor improvement on Roles page
The Source keys from client and Keys from the client group settings have been updated to make access configuration more explicit.
A dedicated checkbox is now available to grant access to all keys. If more granular control is needed, specific keys can be selected instead.
Learn how to manage your Sumsub account ->