June 2025
In June, we introduced significant improvements across our platform—our SDK 2.0 is now more flexible and feature-rich, while SDK 1.0 is no longer supported. The User and Business Verification solutions became more intuitive and functional, as did our Dashboard, which now has unified notes. Travel Rule and Case Management have evolved into comprehensive products that offer complex features for simplified work in one place.
Stay tuned for more!
June 2 -> June 6
User Verification
Payment Method Check Advanced update
Applicants no longer need to cover their bank card data with their fingers when uploading document images.
ID check after document upload
The ID check that triggers immediately after document upload is now enabled for both the MobileSDK and the WebSDK 2.0.
This update reduces the waiting time and speeds up the verification process.
Learn more about User Verification ->SDK
WebSDK 1.0 disabling
As of June 1, 2025, WebSDK 1.0 is no longer supported by Sumsub. All new features, future development, bug fixes, and enhancements will be released only on WebSDK 2.0.
We strongly recommend that you migrate to WebSDK 2.0, which receives continuous technical support, regular updates, and new feature releases. You can find detailed migration instructions in our WebSDK documentation.
Support for custom final rejection comments in SDK
New functionality for configuring final rejection comments has been delivered.
Key points of the update:
- A new Reject review comments tab has been added to the SDK Translations interface, where you can modify final rejection comments for Applicants, Actions, and Companies.
- By default, standard rejection comments will be shown on the new tab. When you edit and save custom rejection text, the new strings will appear above the default ones.
- If you customize the rejection comments in SDK, those will be prioritized over both standard and custom comments set in the moderation comment pack.
Travel Rule
Travel Rule SDK launch
We have released the Travel Rule SDK solution, which is a simpler method for VASPs to collect information from their users about the transaction counterparties.
It is built on WebSDK 2.0, includes inbuilt unhosted wallet verification flows, and can be white labeled based on client preferences.
Visit the Travel Rule page ->Dashboard
Unified Notes format
Previously, notes were presented in different formats in several tabs. We have now unified all notes into a single format. No matter which tab you are on, notes look and behave the same way, which creates a smoother and more intuitive experience.
New format includes the following:
- Attaching files and tags to your notes.
- Clear visibility of who the note is for.
- Pin important notes: highlight key notes by pinning them to the top. Applicable only to client notes.
Case Management
Feature launch
Sumsub Case Management updated solution allows to manually investigate alerts and displays all applicant data in one place. It comes with the following features:
- Each team can have their own investigation flow using a Case Blueprint — a configured case page and team case queue.
- Teams can escalate cases to each other.
- Regulatory reports can be created from a case page if it is a valid threat.
- Case can be escalated to a supervisor for observation.
Business Verification
Interface improvements
We have made several visual updates for a more user-friendly experience:
- All the major KYB requirements, like optionality of document groups, roles, their appointed verification levels and thresholds, are now shown as hints to Company steps in the side-bar.
- A chip with KYB type underneath the KYB level name.
- Roles are now displayed in header links on the Applicant page. Since one person may be involved with multiple companies, we added a compact overlay hint with details.
Calculated percentage of direct ownership
If we do not get the ownership percentage from a source, we start calculating it on our end, using a plain specification of company shares.
In addition, we have started to display beneficiallyHeld attribute.
Risk labels update
New Business verification risk labels include:
Additional company fields are absent in the database— we could not cross-check additional attributes, like legal address, registration date, website, tax ID as they are not present in corporate DBs.Mismatch of additional company fields in the database— additional fields mismatched against data provided by a user.Required company fields are absent in the document— company OCR could not extract expected fields according to the document type.Mismatch of additional company fields in the document— additional fields (registration date, legal address, tax ID) mismatched against data in corporate DBs.