June 2024

In this release, we have delivered a lot of updates related to Business Verification, Dashboard UI, Transaction Monitoring, and many more.

Business Verification

Revamped Business Verification solution

We are excited to announce a major upgrade to our Business Verification solution, which now features an enhanced SDK, a more intuitive company selector, and an improved user experience.

What’s new?

  • Clean applicant UI with all the features of the WebSDK 2.0.
  • Higher pass rates thanks to company’ search and data pre-fill from corporate registries and 3rd party aggregators.
  • Flexible configuration of company verification and associated parties.
  • Explicit applicant status screen showing step progress.

These updates are crafted to ensure that your business meets compliance standards more efficiently than ever. Plus, you will continue to benefit from features like AML watchlist screening, UBO verification, and ownership structure checks—all in one platform.

Available upon request -> [email protected].

Dashboard

Tables in the Sumsub Dashboard: New look, easier navigation

The update is already available in the Transaction Monitoring solution, and soon will be released across the whole Dashboard.

What’s changed?

  • Improved filters:
    • New design.
    • Filters are saved in a browser link that can be shared with your team.
  • Rebuilt tables:
    • You can decide what columns you want to see.
    • Persistent columns and data points - all core items are visible all the time.
    • If you select specific columns and rows, the data will be saved after refreshing/returning to the page.

AML cases: New look, better UX

Finally, we have all the data that you’d ever need to prioritize tasks in the AML Cases Queue or analyze past performance in All AML Cases:

  • Real names for Applicant and Counterparty
  • Entity Type (Corporate/ Individual)
  • Residence Country (for Applicant only)
  • Ongoing Monitoring Status (On/Off)
  • Ability to filter with fields
  • Search by Applicant/Counterparty Name or ID

Case Management has been added to the Permission List

The Case Management section now includes:

  • New permissions
    • See Case Management
    • Ability to see the Queues and Cases
    • Manage Case Management Settings
    • Ability to create queues and change their settings
  • Permissions moved from Transaction Monitoring (KYT)
    • See AML Cases
    • Manage AML Cases

Learn more ->

More data in the Applicant summary

Now, when you generate a PDF report with applicant data, you will see the document status (like on the Applicant page). If the document was rejected, you will also see the reason for rejection on the report.

Learn more ->

Production level-only filter is added

Working with the levels list has become easier with the production-level only filter, which will be shown once you have at least one level with the Production only tag.

Unlimited events in the Event Timeline

No more limits on the number of events available in the timeline. Track the entire applicant history, from the moment they were created.

Transaction Monitoring

New Permissions for Transaction Monitoring (KYT)

Some of our customers have a multi-tier process for transaction approval (i.e. 4-eye approval process). Now you can split your officers into two groups:

  • Group A gets the ability to assign/tag/note, as the first line of defence.
  • Group B gets the ability to actually change transaction data (approve/reject/delete/etc), as the second line of defence.

What’s changing? Our previous permission, Manage KYT Transaction, is now split into two.

Manage KYT transactions - Review

Actions allowed by permission:

  • Assign/Unassign
  • Add tag
  • Add note

Manage KYT transactions - Decisions

Actions allowed by permission:

  • Approve
  • Reject
  • Confirm (if this indicates a 1st line review is done)
  • Change status to pending
  • Rescore
  • Delete
  • Silence rule

Learn more ->

Proof of Address

Simplified way to accept bank statements from neobanks as POA

Check Accept unconventional providers (for example, neobanks) to accept neobanks statements as PoA.

Learn more ->

Database Verification

Track database check history

Previously, you saw only the most recent database check. Now the entire history of checks is available in the Dashboard, and you can track how database check statuses have changed over the applicant lifecycle.

Learn more ->

Video Identification

Browser Requirements for Video Identification

Are you using our Video Identification platform with your own operators? To ensure a stable connection during the video identification process, adhere to the following guidelines.

Approved browsers:

  • Chrome
  • Firefox
  • Safari
  • Edge (Chromium)

Do not use Incognito Mode.

Using browsers other than those listed above or accessing the service in Incognito Mode may result in the system blocking the operator’s ability to join the call.

Learn more ->