May 2025

Dashboard

Case management tab

The Cases tab is now available on the Applicant page and displays all cases related to a specific applicant profile. The following data and features are included:

• View case information: case status, title, assignee, creation date, tags, and report status & country.
• Ability to add or remove assignees.

A corresponding widget has also been added to the Overview tab, providing a summary of the applicant cases.

Applicant page redesign

The appearance of the Applicant page has been revamped — we have delivered a new look for the blocks that display information from documents. The new design includes modern fonts, new buttons, and a cleaner layout.

SDK

SDK 1.0 to SDK 2.0 migration: Key update

SDK 1.0 will stop working on June 1, 2025. Migrate to the latest version of SDK using our guide.

Mind the following:

• Selfie with Document is not supported in SDK 2.0 and requires switching to the ID + Liveness verification level.
• Video Ident is still in testing.
• Payment Source requires updated API integration and a signed SPA.

User Verification

Custom consent for data processing

The applicant level settings related to custom consents have been updated with the following changes:

• Now you have to choose whether to provide a link or text for your custom agreement. Both options cannot be used simultaneously.
• If you check the Skip consent screen box, you will not be able to customize your agreement, as the screen will be skipped.

Dashboard

Applicant list functionality update

Now, when you open an applicant or an action, the filter state is preserved and will be applied when you return to the applicant list.

Sidebar redesign

New upgraded sidebar design has been enabled. The improved features include:

• Your sidebar state preference (expanded or collapsed) will be remembered.
• Sections and subsections are displayed in a single column for better visibility.
• When collapsed, you can still preview what is inside each section without having to expand it.

Date type for filtering KYC and KYB applicant lists

With the Period filter, you can now choose the date type that will be used for filtering the applicant list. The default date type is Reviewed, but if you choose another date type, the system will remember it as well as other filter and column settings in the table.

SDK

Language update

Catalan (ca) has been added to the MobileSDK.

Developer tools

Create application tokens with expiration time

You can now create application tokens with a predefined expiration time. Set the desired lifespan when generating the token, and it will automatically expire when the time is up.

Transaction Monitoring

New entities for AML Cases

New dedicated block to AML screening results on the Transaction page shows the following:

• AML Case of applicant.
• AML Case of counterparty.
• AML Case of the counterparty institution.
• AML Case of all names we found in payment reference. If there are several names in the payment details, we will screen all of these names separately and create a dedicated AML Case for each name.

On the tables of AML cases, you can identify and filter the cases based on the entity type. In addition, you can see the link to the transaction for the counterparty institution and payment details within the AML Case.

User Verification

UAE Identity Verification

Sumsub UAE Identity Verification solution enables real-time validation of UAE Residence Cards by cross-checking the information extracted from the identity document against the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP). This verification confirms the document authenticity, ownership, and status, ensuring it has not been revoked, replaced, or expired in accordance with CBUAE AML regulatory requirementsfor customer verification.

The UAE Identity Verification solution is ideal for regulated financial institutions, including Neobanks, PSPs, Trading Platforms, and BNPL companies that are looking to establish a secure identity verification process that both minimizes synthetic fraud and ensures compliance with key regulatory requirements.

The support email field requirements update

From now on, the support email is a mandatory field in the global settings.

• If the field was previously empty — you can either leave it empty or enter any valid email address.
• If the field already contains a value — it must be replaced with a valid email address only (empty values will no longer be accepted).