Assistance for client customers

How can we explain to our customers what they need to do to pass verification?

We have prepared a document which describes all the steps and documents required to pass the verification.

What types of documents are accepted for address verification?

For more information on the supported proof of address documents, see this article.

The document must contain the full name, home address, and the document issue date (in most cases). Both paper documents and electronic documents (in PDF) are accepted.